Dealing With Difficult People In Tough Situations

“Dealing With Difficult People in Tough Situation”

Difficult people are a fact of life and can keep you from doing your best job. But getting along with your coworkers, no matter how difficult, is one of the keys to success on your job. Many people spend more waking hours at work than with their families and depend on their coworkers for support. But sometimes difficult personalities can thwart employees’ efforts to do a good job and interfere with productivity. This session contains information on:

  • Managing office friction – knowing what you can control
  • How to tell someone “no” in a skillful manner
  • Ways to control your anger
  • The basic types of difficult people and what to do about them
  • Keeping your sense of humor
 Contact Us!  for more information on our “Dealing With Difficult People” program.